Helping You Look Good

We Are Your Favourite, Online Store.

Our mission is to empower females globally to be confident in themselves and be who they want to be. MKM Essentials is a bold, straight talking and forward thinking beauty brand inspired by real life that aims to do exactly that.

Everything we create is informed by our customer along with global influences like social media, street style, and popular culture, creating a destination that delivers and encompasses everything it means to be a girl on the go in the world today.

Pexels Pixabay 45842

Frequently Asked Questions

Returning an item

You have 15 days from the date of delivery to return your items. You will need your email address/ delivery zipcode and the order number from your confirmation email.

  • When you’re ready to return, select ‘create a return’.
  • Enter your order number and delivery zipcode/ email address and choose the items to return.
  • Choose your most convenient return method. Pay for and print your personalised return label.
  • Return your parcel at your nearest drop-off point.

FAQ's

Returns must be made within 15 days of delivery. 

When your order’s ready to leave our warehouse we’ll email to let you know. Then you can Track your order for regular updates.

Only just ordered? You can check your order status and contact details in My Account.

Don’t forget that our couriers work ‘til 9pm (10pm for Evening Delivery) so your order could arrive in the evening. If you’re not in when the courier tries to deliver don’t panic! They’ll leave a calling card with further instructions.

Once your order has been placed, amendments and cancellations cannot be guaranteed.

If you request cancellation via live chat within 15 minutes of placing your order, we will attempt to cancel the order before it is dispatched. After 15 minutes we cannot cancel your order, but you can return unworn items within 15 days of delivery using the returns email to get first in touch with us: return@mkmladiesessentials.com.

If you have entered the incorrect delivery address at checkout, you may not need to cancel your order. Get in touch via live chat with the correct address ASAP and we will do our best to help.

We will issue your refund for returned items ASAP. We’ll send you an email as soon as your return has been processed and the funds will take 3-5 working days to reach your account.